Support

Busy B (listed on the App Store as "Busy B Planner")

Need help with Busy B? We usually reply within a day or two.

How do I sync between my iPhone and iPad?

Busy B syncs automatically through iCloud. Make sure you're signed into the same iCloud account on both devices, with iCloud Drive enabled in Settings > [your name] > iCloud.

How do I restore a purchase on a new device?

Open Busy B, go to Settings, and tap Restore purchases. Make sure you're signed into the same Apple ID you used for the original purchase.

How do I cancel or manage my subscription?

Go to Settings > [your name] > Subscriptions on your device, or tap Manage subscription inside Busy B's Settings screen.

Do the AI features send my tasks anywhere?

No. The daily briefing, one-tap filing, and Catch-up all run entirely on your device using Apple Intelligence. Your task titles, categories, and due dates are never sent to us or to any external server for AI analysis, and nothing you put in Busy B is ever used to train an AI model. If a device can't run Apple Intelligence, these features simply don't appear and the rest of the app works exactly as before.

Something's not working. What do I do?

Email us at support@busybplanner.com with a description of the issue and, if possible, your device model and iOS version. Screenshots help a lot.